Privacy Statement

This Privacy Policy explains how Winning Days collects, uses and protects personal information when you use our online casino and related services in Canada. We describe the types of data we collect, why we need it, how we share it, and the choices available to you. If you have questions or wish to exercise your privacy rights, you can contact our privacy team using the details below.

Types of data we collect

We collect information you provide directly, information generated through your use of our services, and data from third-party sources. Collection is limited to what is necessary to open and maintain your account, process payments, meet legal requirements and improve service reliability.

Personal data

Personal data includes your name, date of birth, residential address, email, phone number and government ID when required for verification. We also store login credentials, account settings and communications you send to our support team.

Technical data

Technical data covers device and connection details such as IP address, browser type, operating system, device identifiers, and geolocation at a coarse level. We also record activity logs, session times and error reports to keep the service secure and operational.

Transactional data

Transactional data includes deposits, withdrawals, payment method details, account balance changes and game activity tied to your account. We retain records of transactions to support payments, resolve disputes and comply with regulatory obligations.

How we use your information

Your information is used to create and manage your account, verify identity, process payments, respond to support requests, detect and prevent fraud, and comply with legal and regulatory obligations. With your consent we may also send marketing communications and promotional offers. You can opt out of marketing at any time.

Data protection practices

We protect personal information using administrative, technical and physical safeguards appropriate to the sensitivity of the data. This includes access controls, secure servers, encryption in transit, and staff training. We limit access to employees and service providers who need the information to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functionality, and analyse site usage. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings through your browser or device; however, disabling cookies may affect site functionality.

User rights

Where applicable, you have rights to access, correct or delete your personal information, withdraw consent to processing, and request restrictions on certain uses. You can also request a copy of your personal data in a commonly used format. We will verify your identity before responding to these requests.

Access, correction and deletion

To access, update or request deletion of your data, contact our privacy team. We aim to respond to verifiable requests in a timely manner and will inform you if any legal or operational reasons prevent full deletion.

Information sharing and third parties

We share data with service providers who support our operations, such as payment processors, identity verification services, analytics vendors and customer support providers. We may disclose information to comply with legal obligations or to protect the safety and rights of others. We require third parties to protect personal data in line with this policy.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on our site with the updated date. Continued use of our services after notice constitutes acceptance of the revised policy.

If you have questions or want to exercise your privacy rights, please contact [email protected].